Chartered manager (degree)
- Level
- 6
- Typical duration
- 48 months (about 4 years)
- Max funding band
- £22,000
- Route
- Business and administration
Taking responsibility for long-term organisational success, managing people, projects, operations or services.
About the role
Professional managers in the private, public or third sector and all sizes of organisation. Specific job roles may include: Manager; Senior Manager; Head of Department; Operations Manager; or anyone with significant management responsibilities. Professional managers capable of managing complexity and delivering impact at a strategic and/or operational level with management and leadership responsibility for setting and delivering organisational objectives through a wide range of functions. Professional managers who want to develop fully all aspects of their management and leadership skills, knowledge, self-awareness and behaviours. These include strategic decision making, setting direction and achieving results, building and leading teams, clear communication, developing skills and motivating others, fostering inclusive and ethical cultures, leading change, project management, financial management, innovation, risk management, & developing stakeholder relationships.
How it compares
At 48 months (about 4 years), it is longer than average for a degree-level apprenticeship (the average across all 172 Level 6+ standards is 39 months).
The funding band — the maximum an employer's levy can contribute to training costs — is £22,000, at or above the £21,500 average for degree-level standards. Apprentices never pay tuition either way.
Typical job titles
- Manager
- Senior Manager
- Head of Department
- Operations Manager
- project manager
- delivery manager
What you'll learn
The official standard defines 12 knowledge areas, 12 skills, 4 behaviours. This is the actual assessed content of the apprenticeship — worth reading before an interview, because competency questions are usually written straight from these lists.
Knowledge 12
- Understand how to develop and implement organisational strategy and plans, including approaches to resource and supply chain management, workforce development, sustainability, taking and managing risk, monitoring and evaluation, and quality assurance. Know how to manage change in the organisation
- Know how a project moves through planning, design, development, deployment and evaluation. Understand risk management models and reporting, risk benefit analysis and H&S implications
- Understand financial strategies, including budgets, financial management and accounting, and how to provide financial reports. Understand approaches to procurement and contracting, and legal requirements. Understand commercial context in an organisational setting and how this changes over time
- Know how to create marketing and sales strategies. Know how to segment and target relevant markets and customers (global and local), analysis of opportunities and ways to market. Understand the need for innovation in product and service design
- Understand approaches to innovation and digital technologies and their impact on organisations, and how their application can be used for organisational improvement and development. Understand innovation and digital technologys impact on data and knowledge management for analysing business decision-making
- Understand different forms of communication (written, verbal non-verbal, digital) and how to apply them. Know how to maintain personal presence and present to large groups. Awareness of interpersonal skills of effective listening, influencing techniques, negotiating and persuasion
- Understand different inclusive leadership styles and models, how to develop teams and support people using coaching and mentoring approaches. Understand organisational culture and diversity management
- Know how to recruit, manage and develop people, using inclusive talent management approaches. How to use HR systems and processes to ensure legal requirements, H&S, and well-being needs. Know how to set goals and manage performance
- Understand approaches to stakeholder, customer and supplier management, developing engagement, facilitating cross functional working and negotiation. Know how to shape common purpose, as well as approaches to conflict management and dispute resolution
- Know how to be self-aware and recognise different learning styles. Know how to use emotional and social intelligence, and active listening and open questioning to work effectively with others
- Know how to manage time, set goals, prioritise activities and undertake forward planning in a business environment with a focus on outcomes
- Know how to undertake research, data analysis, problem solving and decision-making techniques, and understand the values, ethics and governance of your organisation
Skills 12
- Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes
- Plan, organise and manage resources in order to achieve organisational goals. Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
- Managing budgets, controlling expenditure and production of financial reports
- Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Creative approaches to developing solutions to meet customer need
- Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
- Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
- Able to articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
- Able to build teams, empower and motivate others to improve performance or achieve outcomes. Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
- Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Able to contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers
- Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others. Can manage stress and personal well-being, and confident in knowing core values and drivers
- Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
- Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making
Behaviours 4
- Drive to achieve in all aspects of work. Demonstrates resilience and determination when managing difficult situations. Seeks new opportunities underpinned by commercial acumen and sound judgement
- Open, approachable, authentic, and able to build trust with others. Seeks the views of others and values diversity internally and externally
- Flexible to the needs of the organisation. Is creative, innovative and enterprising when seeking solutions to business needs. Positive and adaptable, responding well to feedback and need for change. Open to new ways of working and new management theories
- Sets an example, and is ethical, fair, consistent and impartial. Operates within organisational values and adheres to the requirements of relevant professional bodies
Live vacancies
6 live vacancies for this course right now:
-
Hospitality Degree Apprentice
Hollywood Bowl Group · Recruiting nationally · £16,640 a year
Closes on Tuesday 15 September 2026 · starts 1 October 2026 -
Hospitality Degree Apprentice
Hollywood Bowl Group · Recruiting nationally · £16,640 a year
Closes on Monday 31 August 2026 · starts 1 September 2026 -
Recruitment and Business Apprenticeship
Graduate Recruitment Bureau · BRIGHTON (BN1 3HR) · £20,000 a year
Closes on Sunday 30 August 2026 · starts 7 September 2026 -
Business Development Degree Apprentice
Safetell · Dartford (DA1 1JQ) · £18,000 a year
Closes in 17 days (Monday 10 August 2026 at 11:59pm) · starts 1 September 2026 -
Business Support Assistant - Degree Apprenticeship
Star Academies · Lancashire (BB1 2HT) · £26,824 a year
Closes in 2 days (Sunday 26 July 2026) · starts 1 September 2026 -
Apprentice Study Support Operations Coordinator
University of West London · Brentford (TW8 9GB) · £25,207 a year
Closes in 3 days (Monday 27 July 2026) · starts 17 August 2026
Live adverts from the government's Find an apprenticeship service, checked 2026-07-24. Closing dates move fast — apply on the official service.
Universities registered to deliver it
43 universities are on the government provider register for this standard. Registration means they can deliver it — live vacancies depend on employer partnerships each recruitment cycle.
- Anglia Ruskin University
- Arden University
- Aston University
- Birmingham City University
- Buckinghamshire New University
- Canterbury Christ Church University
- Coventry University
- Cranfield University
- Leeds Beckett University
- Leeds Trinity University
- Lincoln Bishop University
- Manchester Metropolitan University
- Nottingham Trent University
- Open University
- Sheffield Hallam University
- Teesside University
- University Centre Quayside
- University College Birmingham
- University of Bradford
- University of Chester
- University of Chichester
- University of Cumbria
- University of Derby
- University of East London
- University of Exeter
- University of Gloucestershire
- University of Greater Manchester
- University of Hertfordshire
- University of Huddersfield
- University of Kent
- University of Lancashire
- University of Leeds
- University of Lincoln
- University of Northampton
- University of Northumbria at Newcastle
- University of Plymouth
- University of Portsmouth
- University of Reading
- University of Salford
- University of Staffordshire
- University of West London
- University of Wolverhampton
- York St John University
Featured programmes
Graduate Recruitment Bureau × Chichester — Chartered manager (degree)
Graduate Recruitment Bureau is recruiting for this apprenticeship with training delivered by University of Chichester — advertised on the government's Find an apprenticeship service (checked 2026-07-24).
Hollywood Bowl Group × Anglia Ruskin — Chartered manager (degree)
Hollywood Bowl Group is recruiting for this apprenticeship with training delivered by Anglia Ruskin University — advertised on the government's Find an apprenticeship service (checked 2026-07-24).
Hollywood Bowl Group × University Centre Quayside — Chartered manager (degree)
Hollywood Bowl Group is recruiting for this apprenticeship with training delivered by University Centre Quayside — advertised on the government's Find an apprenticeship service (checked 2026-07-24).
Safetell × Greenwich — Chartered manager (degree)
Safetell is recruiting for this apprenticeship with training delivered by University of Greenwich — advertised on the government's Find an apprenticeship service (checked 2026-07-24).
Star Academies × Reading — Chartered manager (degree)
Star Academies is recruiting for this apprenticeship with training delivered by University of Reading — advertised on the government's Find an apprenticeship service (checked 2026-07-24).
University of West London × West London — Chartered manager (degree)
University of West London is recruiting for this apprenticeship with training delivered by University of West London — advertised on the government's Find an apprenticeship service (checked 2026-07-24).
Related courses in Business and administration
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Improvement leader
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Operational research specialist
Help clients (either internally or externally) to make strategic, tactical and operational decisions.
Project manager (integrated degree)
Help organisations manage projects efficiently.
Official sources
- Official standard page (Skills England)
- Registered training providers (Find apprenticeship training)
Occupational summary, duties, knowledge, skills and behaviours reproduced from the ST0272 apprenticeship standard (last updated 2026-05-14) — contains public sector information licensed under the Open Government Licence v3.0. Always check the official page before applying: standards get revised.